Privacy Policy

Welcome to Prokur Certify ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

A. Personal and Business Data

When you register for an account or use our Services, we collect information that you voluntarily provide to us, including:

• Account Information: Your name, email address, and authentication data provided through third-party OAuth providers (like Google).
• Business Profile Information: Details about your business, such as legal name, address, EIN, industry, revenue, number of employees, and ownership details required for certification applications.
• Application Documents: Files and documents you upload as part of your certification application, which may contain sensitive personal and business information.

B. Usage Data

Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

C. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe. You are encouraged to review their privacy policy and contact them directly for responses to your questions.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account.
• Process your certification applications and payments.
• Utilize AI-powered tools to analyze your provided information and documents to assist in completing application forms and generating checklists.
• Email you regarding your account or applications.
• Monitor and analyze usage and trends to improve your experience with the Services.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Respond to customer service requests.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

A. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These services include:

• Google and LinkedIn: For OAuth authentication to create and access your account.
• Stripe: For processing payments for our subscription and one-time services.
• OpenAI: To provide AI-powered analysis and assistance for your application materials. We only send the necessary text data for processing and do not share personally identifiable information beyond what is required for the feature to function.
• Google Analytics: To track and report website traffic and user interaction with our Services.

B. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Data Storage and Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. We use Google Analytics to understand how our services are being used. You can find out more about how Google uses data when you use our Services by visiting www.google.com/policies/privacy/partners/.

6. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to:

• Access: You may review and change the information in your account at any time by logging into your account settings and updating your profile.
• Modification: You can correct any inaccurate or incomplete information we hold about you.
• Deletion: You may request deletion of your account and personal information. Upon your request, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

To exercise these rights, please contact us using the contact information provided below.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
support@prosperia.com